To add new eSIM to your iOS device:
Settings > Cellular > Add Cellular plan and then position the QR code in the frame >Scan the QR code and select ok
Once the eSIM is added to your device, please follow the instructions below to activate the eSIM plan in your iOS device settings and start using the data right away.
1. Turn on your eSIM under Cellular/Mobile Plan.
2. If you want to use both your lines, turn on “Allow Cellular Data Switching” from Cellular/Mobile data menu. Meanhwile, if you want to use only Keepgo eSIM, then turn it off to avoid charges on your other line.
3. Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas)
*You will not be charged with any extra payments by us with Data Roaming option On
If your device can't scan the eSIM QR code, you can manually add your account using the provided activation code (LPA).
Settings > Cellular > Add Cellular plan > Choose "Enter Details Manually" (located under the scanner > Enter the following details:
- SM DP + Address: XXX
- Activation Code: YYY
If you devices run iOS 17.4 or above, you can install eSIM without scanning the QR code.
- Open Safari browser and log in to your Keepgo account Activate and manage Keepgo lines
- Open the QR code, press on the QR code and hold it for at least 2 seconds.
- Click on "add eSIM" option
*** The eSIM QR code is unique and can be installed only once. If you have lost or changed your device or removed the eSIM accidently, you need to purchase a new one. We will support transfer the unused data to your new line. You can contact us via chat on our website - https://www.keepgo.com/ or email support@keepgo.com and we will assist you with any issue.