Please follow the steps below to edit the APN settings on your mobile device
On Android devices
- Go to Settings
- More / Network & Internet / Connections
- Mobile Networks
- Access Point Names
- Create a new APN profile as listed below
For the SIM with an ICCID starting with '8934'
APN: internet.keepgo.com
Username and Password: leave blank
For the SIM with an ICCID starting with '8937' or other numbers
APN: plus
Username and Password: leave blank
6. Check if the Authentication type is set to NONE and Internet Protocol is set to IPv4 only; APN type — only default, all other fields must be blank or not set.
On IOS devices
- Using available WiFi network open Safari browser on your device and go to: www.keepgo.com/apn
- Download the profile, it will install the APN automatically
You can also manually edit the APN
- Go to Settings
- Cellular/Mobile Data
- Cellular/Mobile Data Options
- Cellular/Mobile Network
- Add a new Profile as below:
For the SIM with an ICCID starting with '8934'
APN: internet.keepgo.com
Username and Password: leave blank
For the SIM with an ICCID starting with '8937' or other numbers
APN: plus
Username and Password: leave blank
6. Then Go to Settings> Mobile Data> Enable Data Roaming*
*You will not be charged with any extra payments by us with Data Roaming option On